Meet the Operations Team
Operations Manager – Edinburgh team
Lesley has over 25 years' experience in the corporate travel industry and brings a wealth of experience in controlling a large, fast-paced corporate travel operation. With great drive, precision and a goal of 100% client satisfaction, her knowledge and industry awareness allow her to quickly guide her team in providing the best solutions to client requests.
Operations Manager – Sports & Groups team
Paul has worked in both our sports and corporate divisions for over 20 years, and is now charged with the day to day operational control of the sports and groups division, ensuring that project workloads and time sensitive co-ordination are well managed. A great problem solver and highly experienced in sports group travel, Paul will find innovative and cost-efficient solutions to difficult planning considerations, always ensuring that itineraries and other travel plans remain highly fit for purpose.
Operations Manager – Tailor-made leisure team
Vicky leads our bespoke travel team, whose remit is to take their clients’ dreams and make them into reality in terms of special family holidays, romantic getaways, celebratory breaks and making the most of your leisure time. In order to do this, Vicky has a great wealth of experience in this type of “bespoke” travel planning, and has a huge number of trade contacts in order to pull together highly individualised travel plans.
Director of Technical Services
Rob has worked at Traveleads for over 15 years and is in charge of our IT services team. Rob has an impressive level of knowledge and experience in both software development and networks architecture, all of which is brought to bear in terms of the speed and efficiency of client service. Technology never stands still, but we continue to invest heavily in being one of the most technologically competent TMCs you could find, with Rob and his team at the core of operations.
Graham has over 35 years of operational business travel experience, and has travelled the world extensively. With his knowledge of the airline world and airfare minutiae, he is a great person to guide and mentor our consultants, as well as liaising with airline vendors to aid negotiation on client deals.
Anna has over 20 years of frontline corporate travel experience and is a critical link between our customer-facing consultants and the IT team and our partner technology suppliers, making sure that developments and new systems are rolled out efficiently with correct training being delivered to all personnel. As our business is so fast moving in terms of technology, it’s great to have someone with experience on both the user and the developer side of technology and life is never quiet for Anna!