What Our Clients Say About Us

No matter what we say about ourselves, the people who can speak most effectively on our behalf are our clients.

 

That confirmation is amazing thank you so much. It's not very often you find someone willing to go beyond the call of duty but that's exactly what you've done. Thank you again I'm chuffed to bits with it.

Mark Simpson - Euramax Solutions Limited

 

Thanks for all your support, the team are being fabulous! I am so grateful we have you supporting us in the background, as I honestly feel totally confident in the support you and your team provide.

Alison Stokes - Proact IT UK Ltd

 

I approached Traveleads to organise an itinerary for a 3 week holiday to Japan. Paula, in the leisure division, provided an excellent service from start to finish. Over the phone, she did a meticulous job of capturing all our needs and making helpful suggestions and recommendations. She also sent out adetailed itinerary by post ahead of our trip, which we found really helpful. The tours and travel arrangements Paula made for us were all of the highest quality and she saved us so much valuable time in doing the research and helpfully anticipating our needs. I'll certainly be using Traveleads for future trips as the professionalism and attention to detail is second to none.

Caroline Pearman - Caroline's Cakes

 

This year I contacted Traveleads to help me with what seemed like a tricky trip to the USA as I wanted to incorporate a friend’s Wedding and a business conference on a low budget. David Walsh took the challenge in his stride! Giving me exceptional advice on flights and when to buy them so we got the best deal. His local knowledge was also very accurate and useful, again saving me time and money. I had a fantastic trip from start to finish with total peace of mind knowing that the team were just a phone call away if I needed them. I’m already speaking to them again for help visiting a friend in Abu Dhabi. If you need any sort of travel speak to these guys first, highly recommended.

Lisa Chothia - Arbonne

 

Traveleads made organising my recent trip to France a breeze. I sent through the information and all it took was two emails to review and confirm options to secure tickets at a great price - at the times I wanted! The team are friendly, efficient and polite. Thanks, Traveleads!

Anj Handa - People Help People

 

Just thought I'd let you know what an excellent service I am getting from Elizabeth at Traveleads. Polite, fast response and very good service overall!

Arijeta - thebigword

 

Your assistance really was very much appreciated - it does help to have someone ‘in the business’ with experience and knowledge of what happens on the other side, and it is, of course, always the same: It’s not only what you know, but also who you know to get things done!

Scottish Rugby Union

 

I need to know that my business flights are organized in a professional and timely manner. For me it's all about the quality of service and the personal touch. Traveleads has both in abundance. I want to ensure that everything about my trips is arranged with the minimum of fuss; this is what I get from Traveleads.

Global Energy (SCS) Ltd

 

On Friday afternoon I had a furious run of requests and the team coped with all of these superbly! I also had to use your emergency service last night and was delighted to get swift resolutions to all of our travel issues.

S Anderson - Edinburgh

 

Just to say thank you to Sue Wood for organising a wonderful break for us last weekend. The hotel was gorgeous, the food memorable and the Eden Project was stunning. Thank you for the time and care you took choosing everything for us.

Patricia Woodhouse - Bon Marche Prize Winner

 

We receive excellent service combined with a highly proactive approach to sourcing the best options for our worldwide travel. The Traveleads team are both professional and friendly at all times.

MRC Global Inc

 

We employ over 1000 people in the UK alone and our administration teams deal with an abundance of travel requests daily. The support that Traveleads have given us has been second to none. Nothing is too much trouble for them and we are delighted with the level of service that we are given; high quality, professional, and tailored to our needs.

FMC Technologies

 

I’ve been meaning to drop you a line for a while now to express my gratitude for the services and responsive support given by the team at Traveleads. The excellent level of service offered is professional whilst friendly and it’s a pleasure to be working with you!

I Lamb

 

Just wanted to pass on our thanks for all the wonderful help and support you gave during last week's dreadful weather conditions. You applied your usual magic and somehow managed to get JD onto a homeward bound flight ahead of a very long queue of passengers – presumably without such good travel agents as we have!

Traveleads are always so wonderful on such occasions and we would like to let you know how much you are appreciated.!

Danoptra

 

I was provided with honest and relevant advice and this helped me to take the correct decisions. I fully appreciate how lucky I was to get home in such a short time-frame in the circumstances.

Dynamic Systems

 

I would like to put on record that all the staff I have dealt with at Traveleads has been super helpful! Having had to change a number of flights which participants has had booked with other companies too, I have to say that you guys are 100% professionals – cheerful, efficient - nothing is too much trouble! So refreshing!!

AISTraC

 

Just a quick email to thank you and the team for sorting all the logistics for our trip to the US. I realise we throw some things on you and I have to say your customer service has been first class

LTA

 

These days, busy people are only too ready to complain if things do not go well. I suspect the reverse is not true when things go well. In Sharon’s case the situation was very difficult to read because the airline was giving almost no information or worse giving wrong information over a protracted period to give itself options for rescheduling its fleet on Weds afternoon.

This meant Sharon had to stick to her post for an exceptional length of time through the night, as she and I had to fight our way through a difficult and changing situation. It is good to know us poor travellers can call on such dedicated and knowledgeable support is such difficult situations!

University of Leeds

 

We are booking more travel with Traveleads, and this will hopefully continue! Whilst emailing, can I just say that I am finding the people at Traveleads really helpful, Your customer service is one of the best that I deal with, I nearly always manage to get a good deal if I can give plenty of notice, so this is excellent!

Waterman Group

 

Regarding Traveleads and the trip to Arizona - as always Traveleads did an excellent job. My wife, at home in England, made contact with the 24 hour service last weekend when we were worried about the possible effects of the weather on our return to the UK. The 24 hour line was manned by a person(!) who gave personal help and advice.

BMFA

 

Without a doubt one of the most logistically complicated events we have ever put on, but an enormous success on air, online and on TV, and that is thanks to YOU! We have had some of the best feedback for an event we have ever had.

The lack of hotels, constantly changing demands, having to ship everything (and everyone) there, complex location and arrival issues, the Heathrow closure, the list just goes on.., there were plenty of challenges thrown our way from every angle, but between us all, we did it and you should all be hugely proud.

You kept me sane (just), and providing the support that made it happen. Particularly from the Live Music & Events team here at Radio 1, and from the BBC as a whole – THANK YOU! And especially from me.

BBC Radio - Popular Music

 

Sincere thanks for all your hard work over this year's EIFF. Please pass our best wishes and immense thanks on to the whole team.

Edinburgh International Film Festival

 

I just want to say Michelle was a massive help last night! She honestly couldn’t have done more at 2am! Pass on our thanks from SPOTY!

BBC Sports Personality of the Year 2014

 

I just wanted to bring to your attention how Michelle has helped me in a particularly challenging request that I had to handle regarding air travel. She was extremely professional and understanding and even under pressure both from myself and other employees of the RFL who requested her advice, handled each situation that arose with calmness. Too often people are always quick to complain but never to give praise – this is one situation (amongst many) that I feel deserves a huge thank you.

The Rugby Football League

 

I would like to say a very big thank you for all of your work in organising our trip to the Euros. You have made yourselves easily contactable even when people are on holiday out of the office and have been very helpful and proactive with altering flight details. Even when we were travelling you were constantly in touch checking things had gone ok and even helping us track one lost bag when we were travelling - good news is we now have this bag in time for the tournament. For future trips I would most definitely use Traveleads again and would recommend that other National Teams should as well.

Scottish Hockey

 

Everyone at Traveleads has been so great and they are so quick at replying back and booking things for us. On my programme ‘Wanted Down Under’ we have twenty families all flying out to Australia from different parts of the UK and the logistics can be quite tough but you guys have been fantastic so I just wanted you to know that it has been really appreciated.

BBC NI Factual

 

Just to say thank you to Sue Wood for organising a wonderful break for us last weekend. The hotel was gorgeous, the food memorable and the Eden Project was stunning. Thank you for the time and care you took choosing everything for us.

Patricia Woodhouse - Bon Marche Prize Winner